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AI BUSINESS ACADEMY
AI Agents for Customer Service & Sales
Design a useful assistant with checked answers, natural conversation and honest handoffs to a person.
WHY THIS PROGRAM
Build a skill. Leave with a deliverable.
Design a useful assistant with checked answers, natural conversation and honest handoffs to a person.
Who it’s for
Owners and customer-service teams ready for assistant design
What you’ll work toward
- Define one job and its limits
- Prepare checked answers and a short conversation
- Build evaluation and voice-test plans with honest execution labels
Your practical deliverable
An assistant design, approved-answer sheet and evaluation/voice plan; live LLM and phone execution require separate setup
Program details
- Format
- Level up · private review edition
- Duration
- Confirmed after curriculum review
- Prerequisites
- AI Foundations and relevant workflow practice first.
- Instructor
- Verified instructor information will be provided before enrollment.
- Completion
- Required lessons, passing knowledge assessment, and an instructor-approved practical assignment.
Completion records document course completion. They are not accredited certifications or agency approval.