Free sample: ask one useful supervisory question

This short fictional exercise introduces one communication skill. The full supervisor workshop is a paid product. It is not agency policy or an operational instruction.

In a training scenario, an employee says, “That assignment feels unfair.” You do not yet know which part concerns them.

A useful first question is: “Which part of the assignment feels unfair to you?” Listen to the answer before proposing a solution. Understanding a concern does not authorize changing a policy or making a scheduling promise.

A supervisor would still need the applicable policy and decision authority before making a real commitment. Use only fictional details in this exercise.